A heat pump that appears to be working is not always a heat pump that is working well. Performance can degrade gradually over time, often without triggering error codes or obvious faults, leaving you paying more to heat your home than you should be. A Brook Renewables system health check gives you a clear picture of exactly how your heat pump is performing and what, if anything, needs attention.
What Is a System Health Check?
A system health check is a standalone assessment of your heat pump, separate from an annual service or repair visit. It is designed for homeowners who want to understand the condition of their system, verify that it is running efficiently, or get a second opinion following a previous installation or service.
Unlike a routine maintenance visit, the focus of a health check is diagnostic. Our engineer will assess your system end to end, identify any areas of concern, and provide you with a clear written report of findings and recommendations.
What We Check
During a Brook Renewables system health check, our engineer will assess:
- Operating temperatures and flow rates across the heating and hot water circuits
- Refrigerant pressures and compressor performance
- Electrical connections, control boards, and wiring condition
- Defrost cycle operation and frequency
- Pump performance and hydraulic balance
- Thermostat, sensor, and zone control accuracy
- Pipework insulation and any signs of leaks or corrosion
- Controller settings and whether the system is correctly configured for your property
- Coefficient of performance against expected output for your system type
At the end of the visit, you will receive a straightforward summary of what was found, what is functioning correctly, and what we recommend addressing — with no obligation to proceed.
When a Health Check Makes Sense
A system health check is particularly useful if:
- Your energy bills have increased but you cannot identify the cause
- Your home is not reaching the temperatures it used to
- You have recently moved into a property with an existing heat pump and want to understand its condition
- Your system was installed by another company and you want an independent assessment
- You are considering a maintenance contract and want to know the starting condition of your system
- It has been several years since your last professional service
What You Receive
Following the health check, Brook Renewables will provide a written report covering the condition of all assessed components, any faults or inefficiencies identified, and our recommended next steps. This gives you a documented record of your system’s condition and a clear basis for any decisions about repairs, servicing, or upgrades.
If our engineer identifies a fault during the health check that you would like addressed immediately, we can carry out the repair on the same visit where parts and time allow.
Covering All Heat Pump Types and Brands
Our engineers work across all major heat pump types, including air-to-water, ground source, and air-to-air systems, and across all major brands. It does not matter who originally installed your system — we have the training and equipment to carry out a thorough and accurate assessment.
Book a System Health Check
If you want to know the true condition of your heat pump, contact Brook Renewables to arrange a system health check. It is a straightforward way to gain confidence in your system, catch problems before they become expensive, and ensure your home is being heated as efficiently as possible.